PET CARE

Pet Care
To locate a provider online, click here.

The Pet Care Savings Program is designed to save members money on everything for their special family member - their pet! All the pets in the household can take advantage of this program. The Pet Care Savings Program is not insurance. With the Pet Care Savings Program there is a 25% discount at network veterinarians on most procedures, plus savings of 10% to 35% on pet products and services at participating merchants. The Pet Care Savings Program also includes a free pet ID tag and confidential 24-hour pet location service in the event of a lost pet.

Highlights

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STATISTICS

"For 2009, it is estimated that $45.4 billion will be spent on all pets in the U.S. and $ 12.2 billion of that will be spent on vet care."
- 2007-2008 APPA National Pet Owners Survey

"Dogs are owned by 45.6 million households while cats are owned in 38.2 million households."
- 2007-2008 APPA National Pet Owners Survey

"Pet owners were asked if they considered their pet a family member; 88% of pet owners said yes, 4% weren't sure, and 7% said no."
- Harris Interactive Poll 2007

"An estimated 92% of all pets will experience some type of severe emergency situation over the course of their lifetime."
- www.petplace.com

"Studies show that between 25% and 40% of household pets are overweight or obese; leading to obesity associated pet illnesses and increased veterinary costs."
- www.petinsurance.com

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PET CARE FAQs

Q. What is the Pet Care Savings Program?
A. The Pet Care Savings Program is designed to save members money on everything for their special family member - their pet! All pets in the household can take advantage of this program. With the Pet Care Savings Program there is a 25% discount at our network veterinarians on most procedures, plus savings up to 35% on pet products and services at participating merchants. The Pet Care Savings Program also includes a free pet ID tag and enrollment in its Nationwide Lost Pet Location and Recovery. This service reunites hundreds of lost pets with their owners 24 hours a day, 7 days a week.

Q. How do members locate a network provider?
A. Members may call the toll-free number located on the membership card for participating providers in their area. A website with up to date information is also available 24/7 to assist in provider location.

Q. How do members receive their discount?
A. Participating veterinary practices provide members a 25% savings on most medical services while participating merchants and service providers provide 10% to 35% savings on many products and/or services. When calling to make an appointment, the member must confirm that the provider participates in the program prior to purchasing products and/or services. Once at the provider's location the member must simply present their membership card at the time of service to have the bill immediately adjusted.

Please Note: A veterinary practice may reduce or eliminate the discount on (i) time-limited specials such as coupons or special sales, (ii) food and flea products (iii) routine boarding and grooming (iv) services by professionals that are not part of the regular practice staff and (v) low-margin pharmaceuticals.

Q. Can members refer their veterinarians or service providers to the network?
A. Yes. Please ask the provider to call us toll-free for information on joining the network.

Q. What if a member loses his or her pet ID tag?
A. Please call us immediately. We will send you a replacement within one business day.

Q: How does the Pet Care Savings Program differ from pet insurance?
A: In most instances, pet insurance does not cover genetic or inherited diseases or pets younger than 6 weeks of age. With the Pet Care Savings Program, members save 25% at participating veterinary practices on most medical services.

Q. Can a member add an additional pet after signing up for the Pet Care Savings program?
A. Yes. A website is available to update both pet information and the member's personal information. The member may also call toll-free to speak with a member service representative who will be able to update his or her information.

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